PAYMENT
Payment can be made by credit or debit card online or by telephone. Upon acceptance of your order, either online or by telephone, we will debit your credit card with the full value of the order prior to despatch. All goods remain the property of Kitchen-Updates until paid for in full.

PRICING
All quoted prices are in UK sterling and include V.A.T. at the rate of 17.5%. Although every effort will be made to adhere to the prices quoted on the web site we do reserve the right to alter or withdraw prices without notice. All customers would be advised of any price changes to those quoted prior to payment of their order and would have the right to cancel if they so wished.

DELIVERY & RETURNS
Delivery charges are stated upon checkout. Delivery is to mainland UK only. We do not make overseas deliveries.

The majority of items will be delivered within three to seven working days of your order being paid for. All delivery dates are given as guidelines only. We do not accept any liability for costs involved with delayed deliveries. We will advise on any non-stock items or extended delivery dates by email or telephone.

Deliveries will be made by carrier i.e. Parcelforce or delivered direct from our authorised suppliers. We cannot give specific times for delivery. Delivery charges are based on a one-man delivery to an easily accessible ground floor location only.

All goods must be checked thoroughly for damage and delivery notes signed accordingly. If it is not possible to check the goods while the delivery driver is present then any despatch notes must be signed as goods unchecked, as driver could not wait. Any damaged or faulty goods must be reported within 48 hours of delivery.

Any additional costs involved with re-delivering goods through missed deliveries would be at the buyers expense.

You have the right to return the goods within 7 days of receiving them providing the goods and packaging are in a perfect condition and unopened. Judgment on the condition of goods and packaging will be at the sole discretion of Kitchen-Updates.

The responsibility and cost for returns lies with the buyer. Upon receipt of the goods in the condition described above, a credit will be issued minus a re-handling charge. Re-handling charges would be quoted prior to a return. Any damages occurring in transit when returning goods would be the buyers responsibility and no credit would be given.

In the event of goods being returned proof of purchase must be provided. All returns must have prior authorisation by Kitchen-Updates.

RETURNS,CANCELLATIONS AND CREDITS
Under the consumer credit act you may withdraw from this agreement at any time up to 7 working days after we have delivered the goods to you. If you do wish to return the goods they must be in perfect condition and in their original unopened packaging . Delivery costs and the return of goods would be the responsibility of the customer.
Any applicable re-handling charges would be advised of on request.
After deducting any applicable re-handling costs we will reimburse the due credit amount to you within 30 days of receiving the goods in the condition described above.
All cancellations must be received in writing.

PRODUCT DESCRIPTION
While every effort has been taken to provide accurate pictures and product information on this site we cannot guarantee that colours and finishes will be exactly as seen on the site. Dimensions should be taken as approximate and should be checked with the manufacturer for accuracy. We do not make any guarantees regarding a products suitability for use.

DATA PROTECTION & PRIVACY POLICY
We comply with all data protection laws applicable to United Kingdom businesses. No customer information will be knowingly given to third parties unless it is required to process your order.

SECURITY
All our transactions are processed using secure, state of the art software. All credit/debit card details are secured within 128-bit encrypted sessions.

GUARANTEES
All products supplied are subject to manufacturer's guarantees. With the statutory minimum guarantee of 12 months.

GOVERNING LAW
English law shall govern all contracts formed between us for the purchase of items from this Web Site and any dispute shall be subject to the jurisdiction of the English Courts.
If any provisions of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions